Do I need to create an account?

You don't need to create an account, but there are benefits to doing so. You can save your payment details for next time to make future purchases much faster and save multiple delivery addresses, plus keep track of your orders and delivery progress.

How do I log into my account?

Use the Your Account link located at the top of the website and enter your email address and password. If you don't log in before shopping we'll ask you to log in to your account when you get to the online checkout. It's not necessary that you log in to make your purchase, but if you do you can save your details for next time or use details from last time.

I've forgotten my password: What should I do?

Click the Your Account link at the top of the website, then click 'Forgotten your password' and follow the on screen instructions. You'll be prompted to enter the email address you used when you registered your account, and then we'll send you a new password. You'll be able to change this to something more memorable when you log in.

Promotional emails: How do I unsubscribe?

All of our emails have an 'unsubscribe' link at the bottom. Click on the link and confirm you'd like to be removed from our mailing list to stop receiving news, special offers and inspirational ideas via email. You can also log in to your account and unsubscribe from there.

Changing my details: How do I update my information?

Sign in to Your Account to delete old details and update your profile with new information. You can only have one billing address saved at a time, but it is possible to save multiple delivery addresses. It's also possible to enter a new billing address during the checkout process and save for future use.